Privacy Policy

1. Introduction
1.1. We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
1.3. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
1.4. This Policy is applicable only to personal data concerning data subjects outside Japan.

2. Collecting personal information
2.1. We may collect, store and use the following kinds of personal information: Information You Provide
(a) Information that you provide to us when registering with our website including your email address;
(b) Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services;
(c) Information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website including your name, address, telephone number, email address and card details;
(d) Information contained in or relating to any communications that you send to us or send through our website; and
(e) Any other personal information that you choose to send to us.
• Information We Collect Automatically
(f) Information about your computer and about your visits to and use of our website including (your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths).
2.2. You are required to provide us with certain personal information when you sign in our services. Personal information that is mandatory is indicated in the relevant forms. We are not able to provide our services to you if such information is not provided.

3. Purposes and legal basis for processing personal data
We may use your personal information for the following purposes and legal basis for processing:
• To conduct our business and pursue our legitimate interests as required by us, in particular:
(a) Administer our website and business;
(b) Personalize our website for you;
(c) Enable your use of the services available on our website;
(d) Deal with enquiries and complaints made by or about you relating to our website;
(e) Keep our website secure and prevent fraud;
• To fulfil obligations under a contract or take steps linked to a contract, in particular:
(f) Supply to you services purchased through our website;
(g) Send statements, invoices and payment reminders to you, and collect payments from you;
• Where you give us your consent for the purpose of communicating with us and recruitment selection, in particular:
(h) Send you email notifications that you have specifically requested;
(i) Send you marketing communications relating to our business by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(j) Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

4. Disclosing personal information
We share your personal data with the following recipients:
(a) Aniwo Ltd.;
(b) Aniwo Co., Ltd.; and
(c) Our service providers that provide services on our behalf, such as tech vendors who support our websites and other business systems, operational companies such as delivery couriers, and payment service providers who help us process your payments. Our service providers are located in Japan.

5. Transfers to recipients in third countries
In order to provide our services, we will need to transfer your personal data to countries outside of the EU, including countries that are not recognized by the European Commission as providing an adequate level of data protection. Please be advised that we only transfer personal data to these countries when we have been able to implement suitable safeguards that assure the protection of your personal data, such as standard data protection clauses under Article 46.2 of the General Data Protection Regulation (EU) 2016/679 (the “GDPR”).

6. Data retention
We will store your personal data for as long as necessary in light of the purposes described above. The criteria used to determine our storage periods include: (i) whether we have an ongoing relationship with you; (ii) whether there is any legal obligation to which we are subject; and (iii) whether there is a need in order to perform a contract to which you are a party.

7. Your rights
You have the right to ask us: for a copy of your personal data; to correct or delete your personal data; to restrict (stop any active) processing of your personal data; and to send you a copy of your personal data you have provided to us in a structured, machine readable format. In addition, you can object to the processing of your personal data under certain conditions (for further information, see the section below entitled “Your right to object to processing”).
To exercise any of these rights, please contact us in the email address listed below.

8. Your right to object to processing
You have the right to object at any time to the processing of your personal data that is based on our legitimate interests, including “profiling” (i.e. analyzing or predicting your behavior based on your information). When we process your personal data for direct marketing purposes, you have an absolute right to opt out of direct marketing or the profiling we carry out for direct marketing.

9. Withdrawing consent
Wherever we rely on your consent, you have the right to withdraw that consent at any time. Such withdrawal does not affect the lawfulness of any processing performed pursuant to the consent given prior to the withdrawal.

10. Your right to complain to a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular, in the member state of the EU or the UK where you have a habitual residence or place of work or where the alleged infringement of the GDPR took place.

11. Cookies
11.1. Our website uses cookies.
11.2. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
11.3. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
11.4. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
11.5. Blocking cookies will have a negative impact upon the usability of many websites.
11.6. Deleting cookies will have a negative impact on the usability of many websites.

12. Contact Information
In any questions or comments please contact

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